We are seeking a detail-oriented and experienced Senior Technical Writer with at least 6 years of experience, including demonstrable work on government data projects. The successful candidate will be responsible for creating, maintaining, and enhancing a wide range of technical documentation that supports complex cloud-based, legacy, and hybrid data environments. This role requires the ability to work closely with engineers, analysts, and stakeholders to translate technical concepts into clear, concise, and user-friendly content.

This position is remote-capable, with on-site work required in Washington, DC, as needed for customer engagements and document reviews.

Key Responsibilities:

• Develop and maintain technical documentation, including system design documents, user manuals, Standard Operating Procedures (SOPs), security documentation, data dictionaries, and interface control documents.

• Collaborate with cross-functional teams, including developers, engineers, security analysts, BI analysts, and project managers, to gather and synthesize technical information.

• Write and update documentation in alignment with government compliance standards, including NIST, FISMA, and FedRAMP when applicable.

• Translate complex information into structured, accessible formats tailored to technical and non-technical audiences.

• Support the documentation of legacy modernization efforts, including transitioning from systems such as COBOL, DB2, and JCL to modern cloud architectures.

• Assist with preparing materials for technical reviews, audits, and Authority to Operate (ATO) processes.

• Ensure version control, consistency, and quality of documentation across all platforms and teams.

• Utilize tools such as IBM Rational Suite or other documentation management platforms to author, manage, and track content.

Technical Environment:

Cloud Platforms & Databases:

• AWS RDS (Postgres), AWS Redshift, Databricks, MongoDB, DynamoDB, AWS Aurora (in exploration)

ETL & Data Integration:

• Databricks ETL, Informatica (on-prem), EFTU, Informatica Metadata (EDC, Axon)

Governance & Access Control:

• Immuta

Analytics & BI Tools:

• Advanced Analytics Platform (AAP) with AI/ML services

• Tableau, Business Objects (BOE), Power BI Integration

Modeling & Development Tools:

• IBM Rational Suite, IBM Data Architect

Legacy Systems:

• JCL, COBOL for z/OS, DB2

Required Qualifications:

• Bachelor's degree in Technical Communication, Information Technology, Computer Science, or a related field.

• Minimum of 6 years of experience in technical writing or documentation roles, working on a government data project, preferably with the IRS.

• Proven ability to document technical systems involving cloud platforms, data analytics, ETL processes, and legacy systems.

• Strong understanding of IT systems architecture, data workflows, and access governance practices.

• Familiarity with documentation standards for federal systems (e.g., NIST, FISMA).

• Excellent writing, editing, organizational, and communication skills.

Preferred Qualifications:

• Experience using IBM Rational Suite, Confluence, or similar documentation platforms.

• Understanding of metadata and data governance tools such as Informatica EDC/Axon and Immuta.

• Prior involvement in ATO documentation or other compliance-oriented government deliverables.

• Exposure to cloud-based analytics or AI/ML platforms (e.g., AAP).

Work Environment:

• Remote-friendly role with periodic on-site presence in Washington, DC, for meetings and milestone reviews. Must be in the Washington, DC metro area.

• Collaborative environment supporting mission-critical federal data programs.

• Opportunity to influence and improve documentation standards across evolving technology stacks.

Synectics is an Equal Opportunity Employer. We offer a competitive salary and an impressive full benefits package that includes medical and dental, 401k w/company matching, company-paid life and short/long-term disability insurance, and paid leave. We also provide an environment that supports everyone's professional development and growth.